Community Support
Documentation & FAQs
The documentation regarding how to use and configure Contrail can be found in the documentation space.
For developers, the development space also provides a lot of useful informations.
OW2 Issues
If you are a developer and you experience technical problems with one of these online tools:
- OW2 WebSVN
- OW2 XWiki instance for Contrail
- OW2 Bamboo plans for Contrail
- OW2 Mailing List Service for Contrail
- OW2 Jira instance for Contrail
- OW2 Nexus repository
- OW2 GForge or SVN
then you should report the issue directly to the OW2 Service Desk.
Contrail Issues
To report a bug, propose an improvement, ask a question or request a new feature related to a Contrail component, the best way is to create a Jira issue
In the case your request is not related to a software component (e.g. ask for permissions on the wiki), then you should select Support Service in the creation form.
Mailing lists & IRC
The most general and recommended way to get help is
- to subscribe some of our mailing lists
- and to visit our IRC channel
Contact Administrators
In the case you have a very specific request or if our Jira instance is not working, please send an email directly to the Contrail Administrators.